1. Preamble

The Dodo Travel & Tours Quality Charter details the personal information we collect and the use we make of it. We reserve the right to modify this use according to the site evolution. We therefore advise you to visit the site regularly. However, if you make a reservation on our site, only the dispositions you have been informed of at the time of your purchase may be invoked.

2. What are the personal information that Dodo Travel & Tours collect and for what purpose?

We only collect personal information you give us willingly. In order to help us plan your journey, deal with your flight ticket reservations or other products and services Dodo Travel & Tours offer, we need to know your family name, first name, your private postal address, your telephone number, your email address and possibly your date of birth if you wish to take advantage of young persons’ rates. When ordering any product or service, we will also require that you communicate us your credit card number via a secure access to our site. You can modify this information at any time simply by writing to us on free paper at Dodo Travel & Tours – Immeuble Marbour – Antsahavola – BP 12125 Ankorondrano – Antananarivo 101 – Madagascar or at: info@dodotravel.com.

3. How can I control my personal information?

By writing to us on free paper at Dodo Travel & Tours – Immeuble Marbour – Antsahavola
BP 12125 Ankorondrano – Antananarivo 101 – Madagascar, you can:
1- Have access to your personal data,
2- Correct and update it,
3- Delete it and unsubscribe from the site

4. Do Dodo Travel & Tours pass on my personal information to third parties? Where is it stored?

Dodo Travel & Tours do not disclose your personal information to other companies for their own use. If Dodo Travel & Tours wish to communicate this information, they will not do so without your consent. This will be requested when you register on the site. The companies Dodo Travel & Tours are susceptible to disclose your personal information to are partner companies wishing to contact you usually by mail or email to send you offers about their products and services. However, before we disclose your information to these third parties, we will ask them to commit to respect all the applicable laws relating to privacy and its protection. They will also have to commit to ensure that your personal information receives a level of protection equal to that offered by Dodo Travel & Tours. Dodo Travel & Tours can also delegate the storage and processing of your data to subcontractors. Your personal information is currently stored in a database on the servers of one of Dodo Travel & Tours’ subcontractors in the United States. Besides, in the event of your order, reservation, purchase of a service by Dodo Travel & Tours, your personal information required for the processing of your order will be transferred – in the same way as for any booking done by any travel agent – to the GDS (Global Distribution System) Amadeus through private secure channels or to the specific providers by any other means of communication.

5. Do Dodo Travel & Tours collect personal information on children?

We may occasionally ask for your date of birth and that of the other persons accompanying you on a journey, whether they are adults or not. We need this information mainly when ordering flight tickets.

6. How do Dodo Travel & Tours ensure the confidentiality and safety of my personal information?

We take every possible precaution in respect of the nature of the data and the risk associated with its processing to preserve its safety and in particular prevent it is distorted, damaged or it is accessed by any unauthorised third party. Dodo Travel & Tours subcontractors and suppliers who have access to your information in order to supply their services (e.g. when sending a flight ticket) are bound to a strict obligation of confidentiality and are not authorised to use this information for any other purpose than the services they supply to Dodo Travel & Tours.

7. How do you protect my bank detail from fraudulent phishing, when I communicate it to you for an order on your site?

When you have to enter sensitive data (such as your credit card for example) on our order or booking forms, it is encrypted and protected using Verisign (SSL protocol) which is currently one of the standard references for cryptographic protection. For any secure communication, the icon of a padlock appears on the bottom left hand side of your Internet browser screen. You will also notice that ‘https://’ appears (meaning ‘secure http’) in the address line of the page

8. Do you collect other information?

For technical reasons, when you navigate on the site, Dodo Travel & Tours can automatically collect information about you such as the type of navigation software you use, the operating system of your computer. Dodo Travel & Tours collects also IP addresses when you register to be able to answer questions from the authorities concerned, in particular in case of fraudulent acts.

9. When I am redirected to a site after clicking on a link on your site, am I still protected by your Quality Charter?

Dodo Travel & Tours contains hyperlinks towards other sites. However, these are not always covered by the Dodo Travel & Tours Charter and Dodo Travel & Tours cannot be held responsible for these sites’ practices as regards data protection. We invite you therefore, when you leave Dodo Travel & Tours, to find out about the policy of each of these sites where you might be led to disclose personal data. However, Dodo Travel & Tours are committed to delete any link to any such site as soon as they discover their obviously illicit, inaccurate or inadequate nature.

10. What is “spamming” and what is your company’s stance on this subject?

An individual or company is “spamming” or “sending junk emails” – in particular for the purpose of selling something – by sending communications by email to a large number of people without these people have given their prior consent to receiving these emails. Dodo Travel & Tours are against these abusive practices. You only receive emails from Dodo Travel & Tours or their business partners if you have given your prior consent to do so. You can at any time go back on your consent by writing to us on free paper at Dodo Travel & Tours – Immeuble Marbour – Antsahavola – BP 12125 Ankorondrano – Antananarivo 101 – Madagascar. We hope the Dodo Travel & Tours Charter meets your expectations. If you would like to contact us about the protection of your personal information, you can send us an email at the following address info@dodotravel.com or on free paper at Dodo Travel & Tours.

Legal Information

Dodo Travel & Tours
Head Office: Immeuble Marbour – Antsahavola – BP 12125 Ankorondrano
Antananarivo 101 – Madagascar
Manager: Louis Doger de Speville

Copyright

Dodo Travel & Tours holds the copyright for all the contents of the Dodo Travel & Tours site, its trademarks, logos and domain names and any related distinctive signs are considered as intellectual works for which Dodo Travel & Tours hold all the rights of intellectual and commercial property rights. In accordance with the terms set out by the Intellectual Property Code and international treaties and agreements, any content may only be for private use and may not be reproduced, disclosed, distributed, copied, translated, transferred, modified, transcribed, in whole or in part in any manner or in or on any media to any person without the express prior written consent of Dodo Travel & Tours.

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